OS X Startup Error: The main class com.softworks.roes.app.ROESApp could not be loaded (Mac)

If you receive this error message, follow the instructions below
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  1. Open Finder and in the top menu click Go and select Go to folder from the list
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  2. A dialog window will open with a field to type into

  3. Copy and Paste ~/.ROESEngineCache and click Go/Open image.png

  4. A new finder window will open with .ROESEngineCache in view

  5. Delete all files in this folder
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  6. Relaunch ROES and enter your customer information