ROES Won't Launch (OS X) - The main class com.softworks.roes.app.ROESApp could not be loaded (MAC)
If you receive this error message, follow the instructions below
Open Finder and in the top menu click Go and select Go to folder from the list
A dialog window will open with a field to type into
Copy and Paste ~/.ROESEngineCache and click Go/Open
A new finder window will open with .ROESEngineCache in view
Delete all files in this folder
Relaunch ROES and enter your customer information