ImageMatch Export - error message: "73 of 88 subjects have more than one image"

  • This occurs when trying to send an ImageMatch export, FLOW displays a popup window and then takes the user back to the capture screen with a filter of subjects with more than one image.

  • This is because the software has Only Allow One Image per Subject selected on the project settings.

Solution:

Go to Preferences > Capture > uncheck the box for only allow one image per subject

Check the Project Preferences for the project:

  1. Click on on Edit Project Preferences

  2. Navigate to Event Triggers tab

  3. Uncheck the box for only allow 1 image per subject

  4. Select Save