Error 1001: Exception occurred while initializing the installation

Error Message on Install:
Error 1001: Exception occurred while initializing the installation.
System.Argument Exception: String cannot have a zero length

Solution:

  1. Copy and paste %userprofile%\AppData\Local\Temp into a windows navigation window
    image.png
  2. Search the folder for RWS
    Three files can be present:
    RWSCleanup.dll, RWSCleanup.InstallState, and RWSCleanup.txt.
  3. Delete all three and then run the install againimage.png
    *Deleting the files will not impact existing installations
Cause:
  • During installation of the native install on a Windows platform the error is thrown when the install is at the "removing backup files" point.
  • The error is caused by files left over from a previous, installation. These files are located in C:\Users\[THEUSER]\AppData\Local\Temp