Options Panel Missing from ROES
If the options panel is missing from ROES, it's probably been collapsed (which ROES will sometimes do inexplicably on its own).
To correct this:
Click the tiny black up arrow below the products pane to un-hide.
If this does not work, the background process that controls that collapse may have stopped working.
Close and Re-Open ROES to correct this, be sure to save any work beforehand if necessary.