Service Items

Service Items

How to Order Service Items

Service Items require images and a completed data file for producing. Please follow the instructions below for ordering these as Service Items.

  1. Submit Images and Data through ROES or FLOW

    1. ROES: How to Order Service Items (Yearbook CDs, Composites, etc.)

      1. Blueprint: Exporting Images and Data from a Job

    2. FLOW: How to Send an ImageMatch Export for a Service Item Order

  2. Submit the Service Item Form

    1. http://richmondprolab.com/serviceitemform/

Notes:

  • In ROES, images should be compressed and attached in the shopping cart, not dragged and dropped onto the "Service Image" product.

  • The data file should list the FULL jpg name including ".jpg" for images to be matched correctly.

  • Service Items DO NOT include the following Add-On services:

    • Cropping Images - $.30 per image

    • Individual Color Correction - $.10 per image

    • Green Screen Cutting - $.35-$1.50 per subject

    • Custom Template Design - Price based on design

    • Custom Template Installation - $1 per template, $10 minimum

    • Data Reformatting Fee - $15 for extensive reformatting