ROES Won't Install (MAC) Stuck at Installing in Applications Folder

If ROES won't install on a Macintosh computer and is stuck at Installing into Applications folder... but doesn't move beyond that step

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Manually Add ROES to the Applications Folder

  1. Click the red dot to exit the installing process

  2. Navigate to the Applications folder to confirm ROES is not installed there

  3. Drag the Richmond Pro Lab_ROES from the install window directly into the Application folder

  4. Enter user name and password if prompted

  5. ROES should be available to double-click in the Applications folder and available for use