ROES Error: "Our Cached Files Are Too Old"
This error message appears when a piece of Adware called PremierOpinion is installed on the Windows machine. To correct, uninstall the program and relaunch ROES.
Have also seen adware called RelevantKnowledge cause this problem. Check through the installed programs list for anything with suspicious names and Google to see if they are adware/malware [i.e. anything along the lines of "survey" "search helper" "toolbar" etc]. Uninstall and relaunch ROES.