Clearing ROES Caches

Sometimes when templated items are not displaying templates properly or when ROES does not seem to be displaying products a simple solution is to clear the ROES caches.
  1. Within ROES click on the Home section

  2. Select Diagnostic Tools beneath the login information at the bottom of the right-hand side

  3. Select Clear Caches

  4. In the popup window, select Clear Both Caches

  5. ROES will close when the cache is cleared

  6. Restart ROES and navigate to the product that was displaying incorrectly

ClearingROESCache.gif