Getting Started with ROES and ROES Web

To start ordering with ROES please follow instructions below for downloading the software or using ROES web to place your order

Downloading and Getting Started with ROES Desktop

  1. Navigate to www.richmondprolab.com

  2. Login with your email address and password

  3. Click on Resources and Ordering Software
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  4. Select ROES from the Ordering Software page.
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  5. This will take you to the ROES portion of the Ordering Software page that has the ROES software download link and information on how to use ROES
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    1. **Must be logged in to download ROES

  6. Click Download ROES and a new page will appear, click Please download the installer here on the new page

  7. Launch the downloaded file to install ROES

  8. With ROES launched, login with your Account Number and password
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  9. Once logged in click Create Order

  10. The Getting Started page has instructions for how to navigate through the catalog to place an order
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Getting Started with ROES Web

  1. Login with your email address and password

  2. Click on Start Ordering Now in the upper right corner of the website
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  3. Login with your Account Number and Password
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  4. Select a catalog from the catalogs of products are listed at the top and select a sub catalog of products
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  5. Select the product to be ordered and Click Here to Choose Images to add images to be ordered
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  6. Add your image to the product, click on the image to adjust the zoom/crop (what you see on screen is how the image will print)

  7. Once satisfied with the image, click Add to Cart
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  8. Continue ordering and adding items to the cart until complete.

  9. Click on the Cart to continue through checkout.

  10. Follow the on-screen prompts to submit the order. You will receive a confirmation email to the email address entered at checkout.

  11. Orders will be charged to your card on file at the lab.