How to Retrieve Replaced/Original Images

Original images are replaced and stored for FLOW when using the Remote Image Service (Digital Services) or the Export/Import for Retouch options. Users can find the replaced or original images in the FLOW Project Folder

After importing for retouch or downloading the Digital Services order, images are moved from the main Image folder to a backup folder called ImageBackups for storage

  1. To find these files, copy and paste the link below into a windows browser navigation field

  2. This is the project folder, the IDs seen here match the IDs on the project tile in FLOW

  3. Open the appropriate project folder and navigate to the Image folder

  4. Within the Image folder is an ImageBackups folder that stores the original/replaced images for backup