Only One Image is Printing Even When Multiple Poses are Ordered

This is likely caused by checking "use original filename" when submitting the order. This causes the software to use the filename that FLOW creates (e.g. firstname-lastname-0001 where 0001 is the pose number) instead of sending images with a unique filename for each subject

Use original filename should always be UNCHECKED when submitting.
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Click below for information on resubmitting orders.

How to Reorder a Single Item from a Package

How to Resend Previously Sent Orders