ROES Won't Launch - Unable to locate JVM Library (MAC)
Try Refreshing ROES
The information below is outdated but is listed as a backup solution
Make sure ROES is closed
Open the Terminal
use Spotlight and enter "terminal"
Once the Terminal is open, type (or copy) the following:
defaults write com.apple.finder AppleShowAllFiles TRUE; killall FinderOpen Finder on the dock and navigate to:
Macintosh →Users→User→.RichmondProLabROES.RichmondProLabROES contains all of the information for orders
Delete the RichmondProLabROES.properties file
Navigate to Users\[user]\.roescache
Type .enc in the search window
Make sure you are searching the ROESCache folder
Locate and delete Richmond_ROES.xml.enc
Open Terminal and type (or copy) the following:
defaults write com.apple.finder AppleShowAllFiles FALSE; killall FinderTry to relaunch (either from dmg or shortcut)