ROES Won't Launch - Unable to locate JVM Library (MAC)

  1. Try Refreshing ROES

The information below is outdated but is listed as a backup solution

  1. Make sure ROES is closed

  2. Open the Terminal

    1. use Spotlight and enter "terminal"

  3. Once the Terminal is open, type (or copy) the following:
    defaults write com.apple.finder AppleShowAllFiles TRUE; killall Finder

  4. Open Finder on the dock and navigate to:
    Macintosh →Users→User→.RichmondProLabROES

    1. .RichmondProLabROES contains all of the information for orders

  5. Delete the RichmondProLabROES.properties file

  6. Navigate to Users\[user]\.roescache

  7. Type .enc in the search window

    1. Make sure you are searching the ROESCache folder

  8. Locate and delete Richmond_ROES.xml.enc

  9. Open Terminal and type (or copy) the following:
    defaults write com.apple.finder AppleShowAllFiles FALSE; killall Finder

  10. Try to relaunch (either from dmg or shortcut)

    1. http://www.roeslaunch.com/ROES/labs/RichmondProLabRoes/index.html