How to Ship an Order Directly to a Client
Instructions for submitting an order to dropship to your customer instead of being sent back to the studio.
Dropship orders will not contain a receipt and will have the studio address as the return address on the label. There will be no indication the order was shipping from the lab.
If it's a batch order that needs to be shipped to a client, click here for instructions.
Setup Shipping Method - before building your order
Select the Setup tab
Select Fulfillment Options on the left-hand column
Make sure Ship all orders back to the company address is NOT checked
Choose a shipping method from the drop down menu (Standard is Economy shipping)
Place orders normally, when clicking Place Order a box will display asking for the shipping information for the order
Choose Ship to Billing Address from the drop down menu when the shipping options box pops up. Enter the shipping information for the order and select Save Changes
Click Save Changes.
Order will be added to the New Orders page and is ready to submit
Adjust Shipping Address on New Order
If a shipping address needs to be updated on an order on the New Orders page
Double-click the order to open it in Edit & Proof Mode
Click on Properties
Select Edit Shipping Info from the menu
Enter the corrected shipping information and click Save Changes
Click Save Order in the lower right-hand corner to save the order changes
Print and send order to lab when ready