Getting Started Part 7 - Creating an Order

If you prefer a tutorial video, scroll to the bottom of the page.
  1. Start in the Workshop tab. The images from the selected event appear in a filmstrip on the left. If these aren't the right images, click on the Library tab and select the event you need. Then go back to the Workshop tab.

  2. If you don't see a white column on the right side with packages listed and "Place Order" near the top, click Show Order in the upper right corner.

  3. The packages at the top reflect the package group you are currently in. If these aren't the packages you need for this order, click on Add Package > Change Default Group and choose the package group you need.7_Creating an Order_1.png

  4. From the filmstrip on the left, select the image you want to order first. Use the arrows above and below the filmstrip to scroll through the images.

  5. Now click on the package you would like to order. You'll be prompted to choose how many of that package. Once you choose the quantity you'll see the package appear in the summary column on the right. You can click Edit next to the image thumbnail to adjust the way the image will appear in that package. The original image will not be affected. Click Apply Changes when you're done editing.

  6. When you're finished with this sitting, click Place Order. The order will be saved to the Orders tab under New Orders until you send it to the lab. 7_Creating an Order_2.png

  7. When you're finished ordering, change to the Orders tab and double click on your order. This is called Order Proofing mode. You can make changes and adjustments to your order here if needed, or simply confirm that everything looks the way it should. Click Save Order when you're done.

  8. The Order ID is what you can use to identify the order in communications with Customer Service.

  9. Now click Send & Print to Lab. Sending does require an internet connection. You'll see your order transfer, and when it's complete the status will change to "Sent to Lab". You'll receive an order confirmation email at the email address we have on file. 7_Creating an Order_3.png