Images Incorrectly Rotated When Downloaded From Digital Services
This is due to a rotation flag that is set by the camera. To prevent this from occurring in the future, the images need to have the rotation flag stripped by FLOW before submitting. Instructions can be found here: Submitting FLOW Digital Services Order. To remedy the rotation in images that have already been sent back from the lab - see below.
Open your Windows Explorer and navigate to
This path is hidden and you will have to copy and paste the path into Windows Explorer.
Find the Project Folder that you are working with and open it
The project folder uses the alphanumeric key listed on the project tile in FLOW
This is the name of the project folder
Open the folder and then open the Image folder
Find the image(s) that are rotated
This is easiest if you do a sort using the date added/modified column heading
CTRL or Shift-select all of the images that are rotated
Right-click on the images and select rotate clockwise or rotate counterclockwise
Go back to FLOW and the images should be displaying with the proper rotation