How to Send an ImageMatch Export for a Service Item Order in FLOW

Instructions for ordering Service Items (Yearbook/Administrative Disks, Composites, Virtual Groups, Student Directories, Service Strips, ID Cards) through an ImageMatch Export in FLOW and the Service Item form. *Note: This workflow is not standard and is only used to order specific products and services. Please complete both steps of the procedure below.

TIPS for FIle Preparation

  • Please contact us if you have repeating file numbers.

  • Do not include any of these special characters in your data or filenames: ! @ # $ % ^ & * " ? ~

  • Please verify that your data contains consistent information before following the instructions below for submitting it to the lab.

Step 1: Send an ImageMatch Export in FLOW

  1. Double-click on a project tile to open the project to be sent to the lab

  2. Click on the Preferences button in the top right-hand corner

  3. Select Utilities on left-hand column

  4. Click the refresh all image orientations button

  5. Click on the "Export Project" button on the project tile

  6. Select the ImageMatch tab

  7. Select all the necessary options:

    1. Select Upload to Lab

    2. Select Filter options if you are filtering your images

    3. Select Apply Crops if you are applying crops through FLOW

    4. Select Render GreenScreen if you are submitting flattened jpegs on a background

      1. images will be rendered on the default background for the project if selected

    5. DO NOT Select Use Original File Names

    6. Select Medium(services) from the Jpeg Quality dropdown for service items

    7. Select Images to Use

      1. All Images - exports all subject images

      2. Primary Image - only exports images flagged as primary

      3. Yearbook Pose - images flagged as yearbook pose, if yearbook pose is not flagged then the primary image is exported

    8. Always send Group Photos as Group Photo unless instructed otherwise


  8. Click Upload

  9. On the Lab Order Form, check all the boxes

  10. Click "Save" and your order will start uploading to the lab

  11. You will receive a confirmation email once the export is received

Step 2: Fill Out The Service Item Form

  1. Fill out the Service Item Form which lets us know the items we should be creating with the uploaded images and data

  2. You will receive a confirmation email for the service item form once completed

The Full Service Department will email any proofs that are required and contact with any questions