Layout Troubleshooting: Layout is Only Pulling the Default Background When a Different Background is Ordered

The feature "Use Ordered Image if Available" is the fix for some common issues with layouts.

The layout is only pulling the default background when a different background is ordered. It's likely that the layout does not have Use ordered Image if Available selected on the image in the layout.

To fix this:

  1. Open the layout in FLOW

  2. Select the image node in the objects section

  3. Within Image Properties, select the checkbox Use Ordered Image if Available and save the layout

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